01 Introduction and strategy 02 Measuring and managing sustainability 03 Climate change r elated disclosure 04 Strengthening our f oundation 05 Our universal principles 02.4 Human resources Building confidence in tomorrow starts with creating an environment where our 154,023 1 employees can work and be at their best. This enables us to come together to deliver trusted, innovative, customer-centric solutions that impact communities and secure their future. Our overarching goal and purpose Delivering our purpose ‘We secure your future’ starts with our employees who are part of our diverse and global workforce. Our purpose anchors our Group strategy, employee value proposition, brand promise, and customer experience principles, and it drives our decisions and actions. To ensure that our people and culture r each their full potential, we focus on solutions that are not merely meeting the demands of today, but also the forecasted needs of the future. Allianz has a strong stance on employee engagement, training, lifelong learning, and personal development, accompanied by strategic workforce planning. We focus on diversity, equity and inclusion as well as talent acquisition. The health, safety, and well- being of our employees continue to be of utmost importance. All these areas are outlined in our People Strategy which is in line with our Stakeholder expectations. Updates are given to the Allianz SE Board of Management and Sup ervisory Board on a regular basis. Thereby, we fulfil our ambition as an employer to contribute to SDG 8, Decent work and Economic growth – i.e., to promote inclusive and sustainable economic growth, employment, and decent work for all. We held our third global Allianz Purpose & Str ategy Day in summer 2022 to engage our employees on our purpose. We turned a one-day global event into a deeper employee journey into our purpose, new strategic objectives, and culture. We reached more than 55 operating entities and 148,500 emplo yees took part in networking sessions, animated learning videos, an interactive virtual universe for employees to state their contribution to our purpose, and an interview with our CEO, Oliver Bäte, during which he provided a deep dive into our strategy 2022+. The positive impact of the Purpose & Strategy Day is reflected in an increase of favorable survey responses from employees towards our purpose and its communication to 71 percent (2021: 67 %). Our response to the multi-crisis situation In 2022, the ongoing COVID-19 pandemic, the war in Ukraine, a prevailing energy crisis, and rising inflation constituted a multi-crisis situation associated with increased uncertainty. Our goal at Allianz is to ensure our employees’ safety and health as a basis for sustainable economic success. Therefore, Allianz has implemented several initiatives in 2022. On a global level, we offered information and Q&A sessions to inform employees about the political and economic implications of the current situation. Within our Health & Well- being offers, special topics were included to strengthen the mental health of employees in this multi-crisis situation. In 2022, we extended the scope of our employee listening strategy by introducing two employee pulse surveys aimed at proactively identifying issues that might affect the engagement and well-being of our employees. In our annual employee survey, 84 percent of Allianz employees agree that the company is responding appropriately when faced with a crisis. Allianz Engagement Survey The Allianz Engagement Survey (AES) is our formal employee platform for gathering employee feedback on an annual basis and promoting a high p erformance culture. The results of the AES are directly linked to the performance targets of the Group’s Board of Management. In 2022, 133,944 employees (2021: 132,126) fr om 71 entities (2021: 64) worldwide were invited to take part in the AES. Participation in this Group wide survey remained high with a response rate of 84 percent (2021: 82 %). This year, two of the three main indices r eached record levels in Allianz Group history, the Inclusive Meritocracy Index (IMIX) – with 79 percent (2021: 78 %) – and the Work Well Index (WWi+) – with 71 percent (2021: 69 %). Our third index, the Employee Engagement Index (EEI) remained stable at the second highest level in Allianz history at 76 percent. We are proud of our organizational resilience in this time of crises that is reflected in these results. We consider these good results p articularly important as employee engagement is linked to increases in business profitability, talent retention, and performance. Across Allianz Group, we also find that operating entities with higher AES results are more likely to perform as NPS Loyalty Leaders among customers in their respective markets. 1 Figures include only employees in core business; total employees (core and non-core): 159,253. Allianz Group Sustainability Report 2022 64
Sustainability Report 2022 | Allianz Page 64 Page 66